Customer Relationship Management Executive / CRME – Dutakom Wibawa Putra – Surabaya

PT Dutakom Wibawa Putra (D~NET) is a quality Internet Service Provider in Surabaya who, over the years, has strengthened its position as the leading internet service in its region and expanded to other areas of East Java and Bali.


Serving since 1997, D~NET is committed to provide customers with the quality internet services. Known as one of the best in the city, D~NET  is always looking for a new approach in technology for a better and faster internet connectivity, and in offering service excellence to the community. Putting customers in top priority, D~NET is the first to implement a 24-hour Technical Support.

VISION : As the quality internet service provider, D~NET is aiming at becoming the most preferable Internet Service Provider in Surabaya and its vicinity by product and service quality leadership.

MISSION : Dedicated solely to internet access services, it is our utmost care towards the Information Technology needs of Surabaya community and its surroundings that we would provide a good quality of internet related services which will bring them more value

Product & Services

To better meet the diverse needs of each customer, we keep developing our products and services. Customers are offered to choose their internet connection based on type of connection (dial-up, wireless or dedicated connection/leased line), usage requirements (limited or unlimited hours) and bandwidth speed (start from 10 Mbps). Advanced security features are installed to endow our customers with a more secure connection.

Customer Relationship Management Executive/CRME

Job Desc:

Deliver and ensure outstanding customer service
Handle customer enquiries and complaints
Deliver fast and excellent solutions to customers
Establish and maintain relationship with customers
Integrate products/services with customers’ needs
Actively market and promote company products and services


Female, D3 or S1 any majors
Excellent communication and interpersonal skills
Good decision making and problem solving skills
Good in English, spoken and written
Independent, self motivated and a team player
Pleasant personality, attractive, creative and energetic
Have a Driving Lisence (SIM A)

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