Reporting to the Programme Director, the Engagement Director’s key responsibility is to develop strategies for building leverage in Southeast Asia through growing a movement of people and increasing our strategic deployment of their influence. This position develops the way that GPSEA works with strategic audiences, aligned to the organisations goals, while integrating our communications, actions and mobilisation to increase the impact of our campaigns.
The Engagement Director is also responsible for building GPSEA’s ability to identify, recruit, retain and utilise different types of supporters to develop our organisation in Southeast Asia.
The Engagement Director is responsible for refining and delivering an ambitious engagement strategy utilizing online and community based tools, ensuring a clear story of Greenpeace in Southeast Asia and supporting our growth, fundraising and campaigning goals through the development and implementation of bold public-engagement strategies to achieve global, high impact, agreed engagement, mobilisation and fundraising goals to deliver globally high impact campaigning strategies.
The work of the Engagement Department and national colleagues seeks to:
Inspire, mobilise and engage millions of people from Southeast Asia to campaign alongside us, through digital and other communications tools.
Reach and empower a wider segment of society to be directly involved in our work, and know how to deploy them.
Deepen supporter’s engagement with, and contributions to, our campaigns and vision.
Enable our staff to run locally appealing, globally relevant campaigning projects.
Build, promote and protect Greenpeace’s identity and profile in Southeast Asia.
To achieve all of this the Engagement Director will lead and develop a team of regional scope staff, and offer support and strategic input into development and implementation of projects. As a member of the Programme Leadership, the Engagement Director is also expected to contribute to the strategic management of the Programme.
The position will require travel in the region as well as other part of the world.
This is a full-time position based in either Manila, Bangkok, Jakarta and Kuala Lumpur. Candidates who have the legal right to work and live in Philippines, Thailand, Indonesia and Malaysia are encouraged to apply.
Ensure the development of an engagement culture and practice is central to GPSEA identity; that our actions (on land and on sea) are able to inspire and engage millions; and through developing digital and community engagement options.
Rapidly grow and increase the number and diversity of supporters across the region, in accordance with our campaigning and growth needs.
Build a cost effective, well integrated and high delivery department
Protect, expand and strengthen the Greenpeace profile in Southeast Asia
Ensure the effective integration of communications, digital and media, public engagement, multimedia output, actions, investigations and campaign strategies, ensuring that overall engagement strategies include growth objectives and targets, considering breadth and depth of engagement.
MAIN AREAS OF RESPONSIBILITY:
1. Strategic development and implementation of an integrated GPSEA Engagement Strategy.
Refine and deliver a high quality engagement strategy and implementation plan across all engagement functions resulting in increasing overall organizational expertise and Programme delivery and results. The Engagement strategy is to provide clear identification of audience, relevant, impactful requests for support and clear follow up and evidence based decision making as a key driver.
Oversee/Sponsor the implementation of GPSEA’s Engagement Strategy
Through this strategy, further develop a culture of engagement and conversion across all GPSEA departments promoting a clear understanding in GPSEA on the significance and importance of engagement, demonstrated through successful project delivery, both online and in communities.
2. Promote GPSEA and its work as relevant, trusted and effective in South East Asia, engaging and mobilising millions of people in Southeast Asia to win campaigns with us.
Deliver strategies that ensure clear campaigning communications, the Greenpeace story and GPSEAs legitimacy in the region, clearly aligned with Programme and Growth priorities.
Deliver strategies that ensure a wide variety and volume of people in Southeast Asia to campaign with Greenpeace, based on utilising their influence and access to participation options.
Support the development of campaign or project specific communications strategies – providing high impact, low investment communications support.
Through staff deployment to projects, ensure the production of content. Providing visual, digital, communications and other content aligned with project, programme and organisational priorities.
3. Build knowledge, information and insights management systems
Build an effective system to ensure the capture of key data, content development, people coordination and movement and the role of media and crisis communications, allowing for evidence based decision making within GPSEAs campaigning, fundraising and engagement work.
As part of our campaigns and calls to action, ensure GPSEA’s convergence of communications channel maximize reach, and provides dynamic options for involvement.
Ensure GPSEA as an early adaptor, on the cutting edge of technologic and organizing trends in SEA.
Ensure evidence-based decision-making through the collection, analysis and application of relevant metrics and other measures to our engagement.
Develop and drive communications and engagement skills and knowledge internal to GPSEA focusing on internal capacity improvement.
4. Staff Management
Manage the Engagement Department Units, in multiple countries.
Build capacity and capability in the Engagement community across Departments and countries, adding value to the integrated IDEAL campaigning model within GPSEA.
Provide support and advise to Programme Director on project engagement work and potential, including assistance with identifying strategic audiences, and project development and resourcing solutions.
Lead and shape the vision that will best support the engagement communities of practice.
5. Programme Leadership
As a part of the Programme Director’s Team (PDT), contribute to the overall strategic management of the programme, providing input into the formulation and executions of strategic decisions to ensure the achievement of GPSEA’s programme and organizational objectives.
Educational Background & Fundamental Qualifications
Level of Education: Academic qualification in relevant discipline or equivalent professional experience
Field of Study: Preferably involving Management, Communications, Community Development, or Social Sciences (or related work experience)
Work Experience: At least 6 years of professional experience with demonstrated results in developing and executing campaign, activism, mobilization and/or communications strategies.
Including experience in Project Management, CMS and CRS systems and data management, and demonstrated delivery of targets in dynamic environments
Competencies and Skills
Innovation: Challenge the status quo and dare to do things differently.
Aligns work and roles to develop multi-year strategic planning, dept. and org. goals.
Able to lead, inspire and motivate people plus provide a compelling vision.
Provides skills and knowledge required to achieve the dept. / org. goals.
Makes calculated decisions based on appropriate information / consultation
Project Management: Monitors and reports progress on a regular basis ensuring work plans are completed in a timely manner
Quality: Promotes global leading practice and benchmarking in relation to area of expertise
Teamwork: Exhibits energy and enthusiasm and contributes positively to team dynamics
Communication: Builds meaningful / productive relationships with key stakeholders
Understanding of, and experience in, Southeast Asia, preferably with INGO or campaigning organisations
Ability to work in culturally and geographically diverse environments
Context related to activism, engagement and digital landscapes preferred
Strategic planning and organisational growth experience
Excellent communications skills
Strong oral and written communications skills and fluency in English, at least one other relevant regional language preferred
Ability to apply a broad range of communication and interpersonal skills that allows the role-holder to interact with and influence a range of contacts and situations, whether internally or externally.
Collaboration and relationship building skills
Experience in digital communications and use of social media for activism and campaigning.
People management experience in multi-country environments, distance management.
Project management experience in multidiscipline environments, preferably in campaigning organisations
Strong background in leading and managing change.
Development of training needs analysis and experience in designing learning curriculum
Ability to plan, prioritize and organize the work of a team – allocates work, sets and reviews goals, assesses risks and demonstrates knowledge of interdependencies with other areas of work within the organisation.
Decision making and knowledge
Draws on a sound understanding of internal and/or external factors, trends and balance of risk to develop options, recommendations and/or solutions requiring a high level of judgment.
Demonstrated experience of effective complex problem solving in a business context
A strong decision maker, able to show credible experience of making effective decisions in line with organisational goals and objectives, often based on limited information. Has experience in making decisions that impact on the overall effectiveness of a department or organisations objectives.
A commitment to peaceful direct action as a means for change.
Approachable and collaborative and willingness to learn as well as teach.
Commitment to the organizational values and policies.
Ability to work in a fast-paced environment with good cheer.
Thrives on working under pressure and with high and ambitious goals
Specific Work Environment
This position requires the employee to have a flexible approach and the ability to adapt and work in different and challenging work and cultural environments, which may include flexible arrangements working in challenging field and frontline work environments.
Commitment to non-violent direct action as a means of affecting change
Willingness to work beyond normal working hours
Willingness to travel
Deadline of application: November 8, 2017
Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace, fill-up the attached Application Form and email to: firstname.lastname@example.org