English Speaking Customer Service Officer – iSquare – Jakarta Selatan

innovation Square Australia is looking to hire for our Jakarta office!

We need the best of the best to come and join our new team.

Interstate or International trip as a bonus may be given to the right candidate to visit & learn more about the business.

English Speaking Customer Service Officer

REQUIRED CUSTOMER SERVICE FOR OUR OFFICE IN JAK-SEL

innovation Square Australia is looking to hire for our Jakarta office!

ENGLISH CUSTOMER SERVICE OFFICER TO START ASAP

(Jakarta Selatan)

Responsibilities:

Respond to customer’s troubleshooting issues via email and phone
Communicate with suppliers and technicians for solutions
Follow up customers and ensure 100% customer’s satisfaction.
Be on Live Chat to potential customers
Ability to utilize basic tools such as Powerpoint, Excel, Word, etc
administrative duties around the office
adhoc reporting and task as requested by manager

Requirements:

FLUENT English Communication Skill (verbally and writing) – Please do not apply if you are not fluent verbally. You will be speaking to Australians on a daily basis.
Able to work independently
Good problem solver for troubleshooting.
Professional customer service skills, verbally and in writing.
Able to compile reports for daily task and other research as requested.
Resourcefulness and ability to perform under pressure
Good Presentation Skills, Self Starter, Highly motivated
Pro-active, a team player and be able to work with minimum supervision

Should you meet the above requirements,
please email your Resume with Recent Photograph to   franky@isquare.co.id

Thank you for your interest on the position, only shortlisted candidates will be notified

All applications will be treated confidentially.

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