Key Account Manager (Remote) – Ignite Technologies – Jakarta

Key responsibilities:
Identify sales opportunities within an installed customer base for solution expansion, solution innovation up-sell, support program up-sell, and new solution cross-sell
Perform regular cadence of business reviews with customers, surfacing customer needs and mapping Ignite’s value proposition to those needs
Qualify sales opportunities using the Scotsman framework to required probability for contract closing by the sales team
Operate effectively using Ignite’s structured sales processes and tools

Candidate requirements:
3+ years in technology sales, including up-selling and cross-selling
Bachelor’s degree or equivalent
Account management or client partnership experience across several industries and a portfolio of solutions
Over-achievement versus quota in past sales or account management roles
Excellent written and spoken business English

What you will be doing:
Spending 50%+ of your time conducting business reviews with your customers, cycling through the process stages of Prepare, Engage, Execute and Review
Advancing 20+ sales opportunities per quarter from identified concept to sales qualified using video meetings, emails and phone conversations
Researching and understanding customer business objectives through Ignite’s FirstRain tool, analysis of customer solution usage, and review of publicly available information
Executing <24 hour response to customer inquiries, bringing specialized Ignite resources to bear in order to solve customer issues
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

What to expect next:
You will receive an email with a link to start your self-paced, online job application.
Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.

Click here to Apply Online

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