Operations Officer – World Bank Group – Jakarta

Do you want to build a career that is full of meaning and impact? The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. Working with more than 2,000 businesses worldwide, we use our capital, expertise, and influence to create markets and opportunities where they are needed most. Visit www.ifc.org
IFC’s Financial Institutions Group (FIG) works through financial institutions to provide much-needed access to finance for millions of individuals and micro, small, and medium enterprises that we would never be able to reach directly. This is an important part of the World Bank Group strategy to end extreme poverty and build shared prosperity.
FIG Asia Pacific provides the strategic investment and advice needed by financial institutions to build a strong, engaged private sector and tackle the region’s most pressing development challenges. We account for about 32 percent of FIG’s Global investment portfolio, and our projects support micro, small, and medium-sized enterprises (MSMEs), climate-smart projects, housing, insurance, supply chains, and digital finance. We demonstrate the business case for greater financial inclusion, particularly for women and other under-served segments of the community. Our tailored advice helps clients build capacity, strengthen risk management, and diversify and scale their product offerings. Stretching from the Pacific to South Asia, our projects are delivering on the IFC 3.0 agenda and enabling the region to fulfill its potential.
FIG Advisory in Asia Pacific leverages on IFC’s global presence, to drive thought leadership and deliver expert advice to our clients towards achieving greater access to finance in our priority markets in the region. Thematic areas of specialization include SME Banking, Microfinance, Agrifinance, Supply Chain Finance, Risk Management, Digital Financial Services, Climate Finance, Gender Finance and Risk Management.
The jobholder will be responsible for supporting the generation and implementation of advisory engagements in Indonesia, under the guidance of Country and Thematic leads, with the key focus primarily on Risk Management, with SME Finance as a secondary focus area. The jobholder will report directly to the FIG Advisory Services Country Anchor in Indonesia. The jobholder will have a co-supervisory reporting line to the relevant Practice Lead in Asia which would be Risk Management. He/she will work with the Practice Lead to drive the practice and support delivery of engagements in Asia as per FIG Asia’s expert-based model. He/she will be an integral member of the country team and will work closely with key stakeholders in supporting the delivery of the WBG/IFC country strategy.

Role & Responsibilities
The jobholder will be a senior member of the team and responsible for generating and implementing advisory engagements in Indonesia, under the guidance of Country and Thematic leads, with the key focus on Risk Management, and secondarily SME Finance.
The main responsibility of the jobholder is to identify business opportunities and contribute to the design and delivery of advisory service projects that operationalize country and thematic mandates, and contribute to knowledge building, sharing and capacity building.
The jobholder should manage the advisory projects throughout the project lifecycle, including: pre-implementation phase to identify the right partner and design the project, implementation phase to deliver the service, and post-implementation phase to monitor the performance and close the project. The jobholder should also design the project budget and monitor the expense, hire the consultants and manage the project team.
Moreover, the job-holder should also actively contribute and participate in the Risk Management and SME Banking practices in the Asia and Pacific region and also regionally contribute to Risk Management linked engagements.

Main Duties And Responsibilities
Participate and support business development efforts in Indonesia in close coordination with the country teams and the regional FIG Advisory Services (AS) team.
Lead the design and pitch of Risk Management and SME Finance propositions for clients and participate in presenting and explaining the proposal to clients.
Lead in executing and implementing the advisory projects and ensuring that all inputs and deliverables adhere to internal and client processes, ensuring impactful development results, with a focus on consistently high-quality delivery.
Take a leading role in monitoring and assessing progress of strategic initiatives and recommending corrective action where necessary.
Develop and manage budgets for projects and be accountable for delivering against established business goals/objectives.
Review the quality of the work completed with the project team on a regular basis to ensure that it meets project standards.
Evaluate the outcomes of the program as established during the planning phase.
Demonstrate deep technical capability and professional knowledge of Risk Management and SME Finance across a broad range of technical areas. Ability to articulate this in front of senior executives and members of the Board of Directors (BOD).
Manage client expectations in terms of benefits and stay abreast of current business and industry trends relevant to Risk Management and SME Finance.
Generate new business opportunities for IFC Risk Management and SME Finance work. Understand IFC and its core product areas and actively assess/present solutions that deliver value to clients working in close coordination with investment and client relationship managers.
Develop project management internal documents, including concept notes, implementation plans, project supervision reports, project completion reports, in good quality and a timely manner.
Actively engage within both the FIG Advisory and Investment teams in Asia (and external partners, as needed) to maintain, develop and share expertise and identify opportunities for collaboration.
Actively contribute, both externally and internally, to knowledge management of IFC’s Advisory activities, including capture, development and dissemination of information and knowledge, best practices, solutions and project delivery tools in areas of expertise. This includes contribution to the Risk Management, SME Finance and other Practice Groups.
Design And Operationalize Solutions
Collaborate with Client Engagement staff as well as industry specialists in the design, pitch negotiation of client solutions. Review and contribute to the development and approval of relevant project documents and client deliverables for complex projects to ensure standards and objectives within a thematic area are met.
Participate in senior level client meetings to provide technical advice and monitor progress in implementing thematic recommendations.
Improve the design and delivery of client solutions by incorporating global best practices and lessons from past. Partner with results team in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagement.
Ensure high quality of project supervision and completion documents and provide quality control over client deliverables. Moreover, support client in implementing the recommendations and help trouble shoot as needed.

Create And Share Knowledge
Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events related to thematic area.
Conduct research to shape on-going and future offerings in thematic areas, and develop new tools and guidance to incorporate internal and external best practices.
Build Capacity
Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be champions of thematic area, and for external stakeholders to generate interest in thematic areas and understanding of why it is important/ advantageous to businesses, business climate, community and/or economy.
Drive strengthening the value proposition of Advisory products especially in Risk Management and SME Finance through embracing new trends on digitization and partnerships.
Help build a bench strength of experts and consultants in the thematic area across the region.
Staff Supervision
Oversee/ supervise assigned staff and consultants.
Develop technical capabilities of the assigned staff and members of the broader practice group team through mentoring, coaching, structured training programs and by providing on-the-job learning opportunities.
Ensure quality control of work products and outputs. Set a leading example in contributing meaningfully to periodic calls with the Practice group and help institute a process to govern delivery quality.
Determine resources needed to support projects and ensure efficient/ effective use of resources.
Manage project budgets and align staffing needs.
Selection Criteria
At least a master’s degree in Business, Economics or Finance, or related field, or equivalent professional qualification.
At least 12 years’ experience in reputable commercial banks primarily in Risk Management.
Having led a unit in Risk Management, preferably credit risk management, with direct senior experience in risk modelling, risk analytics and model risk management.
Understanding of risk governance and the internal capital adequacy assessment process (ICAAP).
Experience in other risk management areas, such as market risk, asset liability management, and operational risk management.
Experience in managing SME customers, and strong understanding of the SME credit risk management process across origination, monitoring, portfolio management and collections/recoveries.
Experience in strategy or risk management in SME or Commercial Banking is a plus.
Understanding of how business models in development finance work and able to conceptualize how those models apply in designing client solutions that incorporate thematic mandates.
Understanding of IFC and WBG products/ instruments and where there are opportunities for cross-organizational collaboration.
Understanding of the implications of different policy and regulatory frameworks governing the thematic areas.
Ability to design, negotiate and lead efforts to develop client offerings that reflect in-depth knowledge of thematic area and understanding of business case for how thematic focus will help clients to improve their business.
Demonstrated aptitude and ability to manage complex consulting projects effectively, including ability to implement projects on time and within budget.
Strong understanding of industry, sector and region to talk intelligently to clients about their specific challenges in implementing thematic mandates. Able to identify how changes in markets, business climate, regulations or emergence of new/successful innovators/ disruptors may create new opportunities for IFC to accelerate its mandate in a thematic area.
Thorough understanding of IFC products, what is likely to be approved, and how long it will take. Good understanding of WBG and how to initiate collaborative efforts to leverage its products/ instruments.
Ability to design research and analytical projects or major portions of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business.
Ability to conceptualize and lead research and analytical projects that could ultimately lead to the opening of new markets and/or reframe thinking on thematic approaches to better meet IFC and WBG mandates.
Ability to develop the research storyline that is relevant to and engages targeted stakeholders and mobilizes needed expertise.
Ability to move research proposals and results across functions to ensure relevant aspects becomes anchored and integrated with the work in those functions.
Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must. Ability to use project management systems is a plus.
Excellent written, verbal communication and presentation skills plus fluency in English is a must.

Application Instructions
Only online applications are accepted: do not email your application to the hiring manager or the HR contact (even if you have applied online), as it will be neither acknowledged nor accepted.
The hiring manager will contact only short-listed candidates for interviews.
Do not call/email to find out the status.
Applications without a cover letter will not be considered. Cover letter should clearly describe the relevant results the candidate has delivered in prior positions, rather than simply listing responsibilities. All applications will be treated in the strictest confidence.
Should you have difficulties submitting your application online, please contact the World Bank HR Help Desk at hrweb@worldbank.org

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