Technical Sales Support Manager (Pumps MNC) – Transcendent Business Services Pte Ltd – DKI Jakarta

Transcendent is a talent acquisition and Human Resource partner with experienced, specialist consultants providing service to local, regional and global clients. Our extensive network enable us to provide talent and service unmatched in the industry.

Our aim always is to transcend expectations by delivering exceptional results!

Technical Sales Support Manager (Pumps MNC)

Our client is a global supplier of pumps, valves and related services with more than 16,000 employees worldwide. They have sales and marketing organisations, manufacturing facilities and service operations on all continents. Their clients are operating across the industrial applications, building services, water and waste water management as well as energy and mining processes.

Based in the Jakarta office, the Technical Sales Support Manager will report to the Director and will lead all Application Engineering Team for its Project Business, General Business and After Sales Business. The responsibilities are including but not limited to the following:

Guide application engineering team based on feedback from Sales.
Monitor and manage work-load distribution among the team.
Conduct technical and commercial review of major proposal. Guide application engineers on proposal preparation.
Support to all application engineers to follow-up and discuss technical and commercial issues with all internal production for pumps & related accessories.
Monitor & ensure contract review process before handover of orders to order processing.
Help Order Execution Department to sort out technical problems/disputes with customers.
Provide inputs to Management for business development, strategy development, pricing and etc.
Evaluate & monitor competency of application engineering team. Establish & recommend training needed for the application engineers.
Preparation of repots: Project status, lost order analysis, hit rate & etc.

Requirements:

Bachelor of Engineering with minimum 8 years of experience in application engineering, proposal or pricing.
Possess good knowledge of application process, pumps and other related accessories.
Analytical thinking, good problem solver.
Great leadership skills to lead and develop the Technical Sales Support team.
Excellent communication and interpersonal skills.

Interested applicants kindly click apply or email latest resume to:peter.phang@tbs.com.sg

Only shortlisted candidates will be notified.

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